Hosted IVR System

From automated phone features to innovative IVR to hosted call centers, we provide a customer experience solution to increase customer satisfaction while improving your bottom line.

Managing Your IVR System, So You Don’t Have To

As a leading provider of truly on-demand customer experience solutions, Convergence enables enterprises to consistently increase customer satisfaction while improving the bottom-line. By developing innovative IVR systems, call center, and voice applications that put the caller first, every time, Convergence is changing the way that enterprises serve their customers.

Configure a complete IVR solution that works with your existing phones. Design automated phone menus to route calls, qualify leads, process orders, survey customers, and more.


  • Customer Service Automation
  • Telephone and Web Surveys
  • Outbound Alerts
  • Store Locator
  • Payment and Merchant Processing
  • Credit Card Balance Inquiry
  • Direct Response
  • Inventory Management
  • Collections and Notifications
  • Remote Workforce Management
  • After hours call processing for 24 X 7 sales force

Call us to schedule an appointment to discuss the right solutions for you.


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